The TEMPOE leasing process has recently undergone some compliance changes impacting a small segment of merchants. If the lease process differs from what you're used to, please visit page 11 of the Reference Guide, located in Quick Links, or call TEMPOE Retailer Support at (844)...
Customers may only lease Qualifying Merchandise from TEMPOE. Qualifying Merchandise is defined as a durable, consumer good like electronics, fitness equipment, furniture, jewelry (so long as not customizable), lawn and garden, mattresses, and tires. Non-durable goods that cannot be leased include but are not limited...
We are experiencing an intermittent issue with T-Mobile customers receiving TEMPOE'S SMS messages. Please advise the customer that TEMPOE'S URL can be sent to their email address that was provided during the application process. We will notify you when this has been fixed....
Users are currently experiencing intermittent internet issues, this is not an issue with TEMPOE service. Please call our retail support line for help....
At present time, several major service providers for email and SMS messaging have been experiencing intermittent outages throughout the day. Unfortunately, this may have caused some challenges with processing leases at TEMPOE. We understand that this has presented challenges and we are monitoring all updates from these...
Unfortunately, at this time we are having an issue with our text messaging capabilities. To review your lease terms and conditions please select the send via email option until further notice. We apologize for the inconvenience. ...
It has come to our attention that we’ve been experiencing intermittent funding issues. We are happy to report, however, that we have successfully identified and corrected the issue. All outstanding payments will be processed on Thursday, May 28th. Normal funding timelines will apply. We sincerely apologize...
I sincerely hope all of our customers and retail partners are healthy and safe during this unprecedented COVID-19 pandemic. I want to give our customers and retailers extreme confidence that TEMPOE is committed to providing the same superior customer service you have come to know...
Dear TEMPOE Customers, As the COVID-19 events unfold, we are closely monitoring the CDC, state, and local government authorities for instructions. In order to continue servicing you and ultimately maintain our employees' safety, our support center personnel and office staffs across the nation are either working from...
Valued Partner, I wanted to reach out to you personally to share the steps we are taking in response to the coronavirus (COVID-19) outbreak, including how it pertains to the services we provide for our customers and extended community. Continued Service: You and your customers will...